LinkAja Call Center, Updates and Official Information Center
PT Fintek Karya Nusantara is a large company that provides LinkAja call center services to all holders. This is an important service that reaches the wider community and in a shorter time. As an updated official information center, you can get information as needed.
To register as a LinkAja holder, the process and various requirements are quite long. As a modern financial institution, it is very important to utilize the latest technological data. In order to provide ease of trading, but still prioritize the security of the holder’s data.
If you need to meet the requirements for your personal data in order to connect with the LinkAja service, you don’t have to worry. This is because privacy is still considered by maintaining a data security system from data theft. It takes into account that the registration procedure requires the use of personal data as the main condition.
It is very important to pay attention to what methods are provided to contact the LinkAja call center. The different methods offered can make you feel more comfortable and safe at any time if there are obstacles. This includes asking your CS directly for important information for a sense of security.
Services provided by LinkAja and its types
LinkAja is an electronic financial service known as PT Fintek Karya Nusantara or Finarya. Its functions are the same, that is, they are the same as the means of payment in various transactions that have been declared valid. The system is that the cash is first deposited into Finarya’s account and then a transaction of the same value can be used.
All the funds that go into a personal account are not deposits or savings, as in a bank financial institution. Therefore, do not expect interest on the money you deposit. The service has been registered and supervised by the Bank of Indonesia and if you are not clear, you can contact the LinkAja call center.
Finarya records only one account number for one phone number and vice versa. Even if you use different phone numbers, you can’t create two different accounts. So you can make sure that there is no double account of the same person that one person can only register once.
There are two types of Finarya services offered for holders, the first of which is the basic service for new holders. You can use the service facilities to top up your balance, pay transactions, and pay bills. Of course, various facilities, as well as those approved or approved by the Bank of Indonesia.
Other types of services can use LinkAja holders, i.e. a much more complete full service like this:
- Replenish your balance
- Transaction Payment
- Pay your bill
- Transfer Dana
- Funding to 3rd parties
- Other facilities based on BI approval
If the service information is not clear, please contact the LinkAja call center immediately. Get the information you need, especially if you are new and want to register with Finarya immediately. The clearer the information you get, the more confident you will be that you will be able to create an account immediately.
How to Activate for New LinkAja Holders
All users who want to use the LinkAja service must first enable it. Since one account is only done for one phone number and one person, activation is performed. Here’s how to activate it from the terms to the registration process, and it is necessary for the new user to understand the terms:
- General terms
There are general requirements that you must meet and you can contact us directly from the LinkAja call center. Things such as using a phone number should still be active or not blocked from the provider’s network. It has been determined and is activated on a variety of media that are now much easier to process.
- Registration Process
Holders who have not registered data fall into the basic service category for which various facilities have been acquired. After registration, you can go up to full service, but you will need to pass due diligence. There are documents that need to be deposited as a condition in order to enjoy the services of Finarya.
- Finarya Terms
Finarya reserves the right to refuse requests for new registrations or upgrades at any discretion and for any reason. And it is exempt from any kind of claim related to the cancellation or refusal process. This has become a provision of Finarya and confirmation continues to be provided to the owner for mutual convenience.
Inf ormasi services provided by LinkAja for holders
LinkAja deliberately provides LinkAja call center services to owners in order to provide the best possible service. As a professional company interested in input, criticism, and disclosure of information. It is not surprising that there are so many different ways to use CS services to help you obtain information or file a complaint comfortably.
- Write via email
You can send messages to LinkAja that you want to convey respectfully and clearly. The service is open 24 hours a day, so please send it to the email@example.com email address. Don’t forget to attach the owner’s data so that the manager can respond as soon as possible and provide a clear topic.
- Live chat service on the website
There is also a service through the website, namely a live chat available on the main page and in the lower right corner. There is a small box where you can chat with an expert and then click on it. You can enter your first name, last name, email and mobile number data and then start chatting.
- By phone
Obtaining information from the LinkAja call center can be done using a phone call. Call the 150911 number of any operator in Indonesia during working hours or working hours. Depending on each operator, there are fees that must be paid at the local rate.
- A variety of other ways
Another method you can use is to take advantage of the LinkAja service points that are spread throughout Indonesia. And come to Digital Financial Services Partners (LKDs) for complete information. It is not difficult to find because the service is already spread out and is freely available to holders.
LinkAja Information Service Response Provision
LinkAja is always open to a wide variety of questions, complaints, complaints and many other things about its services. However, this is because so far the number of holders across Indonesia has been very large. That’s why there are a lot of questions and complaints coming in and there is a clause that provides answers.
Not all questions, complaints or complaints will be answered because there are provisions in the LinkAja Call Center. As the Administrator, Finarya will only accept data from the LinkAja holder, so we will check the data. In addition, there may be a refusal if it does not match the holder’s previously verified data.
Finarya investigates complaints submitted through the CS service (phone, email, live chat, etc.). Generally, complaints are handled within 2 weeks or more, so if you don’t receive an answer to your question or complaint, you can confirm that it will be rejected.
LinkAja is an electronic financial service that is very popular with Indonesians. Services like this are widely used because they offer convenience and are still considered to pay attention to the security of transactions. There is also a LinkAja call center , which allows holders to use it more comfortably to find information in the various ways it is provided.